Direct Interactions
delivers customer interaction solutions provided by agents working from home in the USA.

Direct Interactions’ home-based agent model is a cost effective alternative to offshore and conventional call centers. Through the use of innovative and rewarding business practices we reduce the costs of operations and gain a competitive advantage for our clients.

News
10/7/08 Minidisco and Direct Interactions Contact Center Delivers Results in a Socially Responsible and Environmentally Sustainable Way
1/29/08 DocuSign and Direct Interactions Partnership Improves Call Center Performance and Enables People with Disabilities to Work from Home
9/7/07 Direct Interactions Nominated for 2007 Washington State Governor’s Award
Clients & Partners


Testimonials
"I'm constantly amazed at how much money we are saving in staffing while actually increasing our level of customer service. The agents assigned to our account have been the best employees our company has ever worked with. They are highly motivated and trainable and they regularly go above and beyond what is asked of them... in a word, spectacular.”

David Karon owner of MiniDisco.com

Cost effectiveSocially ResponsibleEnvironmentally sustainable