You Serve the Public, We’ll Serve You

  • We have an extensive history with government organizations – helping agencies manage call inquiries from their constituents
  • Our call center services can scale with your demand and are designed to help your agency scale up with spikes in call center volume
  • We take pride in the diverse call agents – many of whom are military veterans, military spouses, and physically-challenged. Our agents are very familiar with government agencies and is reflected in our high customer satisfaction (CSAT) scores

A Sampling of Public Sector Clients

Highlights of our Call Center Services for Public Sector Organizations

  • Since 2007, we’ve been providing best-in-class customer service outsourcing solutions to government agencies, municipalities and other public sector organizations
  • We are 100% compliant with federal and state regulations
  • Our distributed and diverse workforce allows us to provide unique coverage for your call center needs – including the ability to handle up to 14 different languages
  • We are well-equipped to handle disaster and emergency needs for those instances where call volume spikes inundate your normal infrastructure capacity