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Careers

Joining Our Team

Direct Interactions provides remote homesourcing employment opportunities for customer service experts across the US. With our workforce of quality-first agents, we provide the best possible service experiences for our client’s customers. Contact us to learn more about available careers opportunities.

Join Our Team

Together we deliver seamless service with efficiency, accuracy and empathy. Our mission is simple: provide support at every level in real time to ensure our agents have the skills and tools to succeed. Providing the best customer experience starts with you!

Life at Direct Interactions

Incorporated since 2007, we are a resilient, distributed, home-based workforce represented across the US. Our agents enjoy flexible scheduling which means more time to take care of what matters to you. We believe happy agents equal happy customers. That’s why we selectively seek customer service professionals who can communicate effectively, demonstrate a high-level of problem-solving skills and build positive rapports with our customers.

What We Do

Based in Seattle, Direct Interactions provides 100% remote contact center solutions staffed by US-based agents. We are socially responsible in our business practices and provide work-at-home opportunities for all Americans, including people with disabilities, military personnel and their spouses. Our team of experts help alleviate capacity surges with customer service solutions tailored to our client’s business needs. Opportunities include inbound/outbound calls, chats, email processing and much more. Register for our talent network by clicking the Apply Now button below.

Our Impact

Direct Interactions is at the forefront of the work at home revolution with a network of seasoned professionals and customer service experts. Since 2007, we have provided flexible scheduling options at a competitive wage with opportunities for advancement for our 100% US-based workforce. The best teams are built on a cornerstone of diversity. Our agents share a wealth of experience that allow us to relate to our client’s customers from every walk of life.

At Direct Interactions, we believe that hard work and excellence should be rewarded which is why we implement scheduling options based on performance. As we grow, so do our agents. Our top talent is regularly tapped for internal promotion with opportunities for those willing to go the extra mile.

Associate Benefits

As an employee with Direct Interactions, after 60 days worked, you will have the option for health, medical, dental and life insurance.

Our philosophy is simple: Be Kind. Be Correct. Be Complete.